Privacy Policy
Mindspace Behavior Health Privacy Policy
Last Updated: September 11, 2025
Mindspace Behavioral Health (“Mindspace,” “we,” “our,” or “us”) respects and protects the privacy of all individuals who use our services. Because we may handle health-related information, we comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as well as applicable privacy laws.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit mindspacebh.com or interact with our services. By using our website, you agree to the practices outlined below.
1. Information We Collect
We may collect the following types of information:
a) Protected Health Information (PHI)
If you use our website to schedule an appointment, complete forms, or communicate with us, we may collect health-related information such as:
- Your name, contact details, and demographic information
- Medical history or health concerns you provide
- Appointment details and treatment information
b) Personal Information
Information that identifies you as an individual, such as:- Name
- Email address
- Phone number
- Address
- Payment details (if applicable)
c) Non-Personal Information
Information automatically collected through cookies and analytics tools:- IP address and device type
- Device type and operating system
- Browser type and version
- Pages visited and time spent on the website
- Cookies and usage data
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, operate, and improve our services
- Provide and coordinate mental health services
- Schedule and confirm appointments
- Communicate with you regarding care, services, or billing
- Respond to inquiries and provide customer support
- Improve our website and service delivery
- Comply with legal and regulatory obligations
3. How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help operate our website, process data, or provide services on our behalf.
- Legal Compliance: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or transfer of assets.
4. Cookies and Tracking Technologies
Mindspacebh.com uses cookies and similar technologies to enhance your browsing experience. These may be used to:
- Remember your preferences
- Analyze website performance
- Improve site functionality
You can disable cookies in your browser settings, but some parts of the website may not function properly.
5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Access the data we hold about you
- Request corrections or updates
- Request deletion of your data (subject to legal requirements)
- Opt-out of certain communications
To exercise your rights, please contact us at: info@mindspacebh.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to children under the age of 13 (or under the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it promptly.
9. HIPAA Compliance and PHI Protection
We are committed to maintaining the privacy of your Protected Health Information (PHI) in accordance with HIPAA. This means:
- PHI will not be shared without your authorization, except as permitted or required by law.
- PHI may be disclosed only to:
- Healthcare providers involved in your care
- Insurance companies (for billing and coverage purposes)
- Authorized business associates who assist in operations (and who are contractually obligated to maintain confidentiality)
- PHI may be disclosed if required by law, public health obligations, or in response to a valid legal order.
10. Your Rights Under HIPAA
You have specific rights regarding your health information, including the right to:
- Access and request a copy of your health records
- Request corrections or updates to your records
- Request restrictions on how your PHI is used or disclosed
- Request confidential communications
- Obtain a record of disclosures of your PHI
- File a complaint if you believe your rights have been violated
To exercise your rights, please contact us using the details below.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
12. Contact Us
For questions about this Privacy Policy or to exercise your HIPAA rights, please contact us:
Mindspace Behavioral Health Website: https://mindspacebh.com Email: info@mindspacebh.com Phone: +1 682-441-5334
